Terms of service

About these terms

These terms govern your organisation's use of Avertari, provided by to be confirmed ("Avertari", "we"). If you accept them on behalf of an organisation ("Customer", "you"), you confirm you're authorised to bind it. If you've signed an order form or a separate agreement with us, that document takes priority wherever it conflicts with these terms.

The service

Avertari connects to the HR, identity and business systems you choose. It detects joiner, mover and leaver events and suggests access changes. We may improve and change the service over time. We won't materially reduce its core functionality during a paid subscription term without telling you.

Early access and design partners

Before general availability, Avertari may be offered as an early-access or design-partner service. Early-access features may change or be withdrawn, and are provided without the service levels that apply to generally available features. Any separate design-partner agreement takes priority over this section.

Your responsibilities

• You'll connect only systems you're authorised to connect, and you have the right to let Avertari process the data in them. That includes giving your workforce any notices data protection law requires.
• You're responsible for your users, and for keeping their sign-in methods secure.
• You won't use Avertari to break the law, to infringe others' rights, or to try to gain unauthorised access to any system.
• You won't attempt to probe, disrupt or reverse-engineer the service, except as allowed by our vulnerability disclosure policy or by law.

Your data

You own the data your connected systems provide to Avertari ("Customer Data"). We process it only to provide, secure and support the service for you, under our data processing agreement, which forms part of these terms. We don't sell Customer Data or use it to train models offered to other customers.

We may use aggregated, de-identified information about how the service is used to operate and improve it. That information won't identify you or any individual.

Fees

Fees are set out in your order form. Unless it says otherwise, fees are invoiced in advance, payable within 30 days and exclusive of VAT. If an undisputed invoice is more than 30 days overdue, we may suspend the service after giving you 14 days' written notice.

Confidentiality

Each of us will keep the other's confidential information confidential, use it only for the purposes of this agreement, and protect it with at least reasonable care. This doesn't apply to information that's public through no fault of the recipient, already known to the recipient, independently developed, or legitimately received from someone else, or where disclosure is required by law.

Intellectual property

We own Avertari and everything we develop to provide it. You own your Customer Data. If you give us feedback, we may use it freely to improve Avertari, without any obligation to you.

Warranties

We'll provide the service with reasonable skill and care, and in line with our security measures. Apart from that, and as far as the law allows, the service is provided without other warranties. In particular, we don't warrant that it will be uninterrupted or error-free, or that suggestions will identify every access change needed.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't lawfully be limited. Subject to that:

• neither of us is liable for loss of profits, revenue, goodwill or anticipated savings, or for any indirect or consequential loss;
• each party's total liability under this agreement in any 12-month period is limited to the fees paid or payable by you in that period. For free or early-access use, it's limited to £100.

Term and termination

These terms apply for as long as you use Avertari. Either of us may end the agreement at the end of a subscription term by giving notice as set out in your order form, or immediately if the other seriously breaches it and doesn't fix the breach within 30 days of being asked to. When the agreement ends, you can export your data for 30 days. After that we delete Customer Data as set out in the data processing agreement.

General

• We may update these terms. We'll give at least 30 days' notice of material changes. Changes won't apply to a paid term already in progress unless you agree.
• Neither of us is responsible for delays caused by events beyond our reasonable control.
• Neither of us may transfer this agreement without the other's consent, except to a successor of the relevant business.
• These terms are governed by the laws of to be confirmed, and its courts have exclusive jurisdiction.
• Notices should be sent to legal@avertari.io.